We are looking forward to welcoming you back to Hotel Kendler.
The restart is a special start to the summer season. A holiday with us should still feel like a holiday despite Covid-19! We are prepared to make your vacation days safe and relaxing. Because your health and the health of our employees comes first.
(This content is always expanded with the current provisions - August 12th. Please note here that there may be further relaxation until your stay.)
Adjusted cancellation conditions for direct bookings in winter 20/21
A free rebooking or cancellation is possible up to 4 weeks before arrival.
Cancellations 4 weeks to 1 week before arrival will be charged 50%. Later cancellations will incur a cancellation fee of 80%.
On the same day or in case of no-show 100% of the booked total value will be charged.
We generally recommend take out atravel cancellation insurance for every trip.
Check-in - reception:
The check-in takes place as usual. You can send your details (address, names and dates of birth of all travelers) in advance to shorten your waiting time. A disinfection column is ready for you at the entrance.
Mouth nose protections you have to wear in the lifts. For the hotel areas information will follow in December.
You can buy different models at the reception.
Already since the summer of 2019, all our rooms are cleaned with micro steam. Dry micro steam cleans more hygienically and thoroughly than any other type of cleaning. The regularity of cleaning rooms and our public areas (including lobby, lifts, door handles, public toilets, SPA, gym, restaurant, etc.) is increased and we use medical disinfectants and professional steam cleaners.
The laundry is still washed according to the strict hygiene regulations. Disinfection stands are distributed throughout the hotel in sensible places.
Our breakfast buffet with plenty of choice is available for you every day in the usual way. Please disinfect your hands. We have enough space in the restaurant: between the individual tables. Our gastronomic offer is adapted to the specified food hygiene regulations.
We serve our bar drinks individually at the table or at the bar.
Wellness area & spa
You can enjoy massages as usual in compliance with the new hygiene regulations. The indoor pool and the wellness area can be used while keeping the distance.
This means you use the sauna with more privacy. We also start the sauna operation earlier to extend the opening hours.
"New conditions for the "new" normality: Despite Covid-19 we don't let our good mood and our warm hospitalty be restricted. You can be sure of one thing: We are really looking forward to finally welcoming our guests again and are 300% motivated :-)